Frequently Asked Questions
88hibajee FAQ — All Your Questions Answered in One Place
From opening an account to withdrawing via bKash, claiming bonuses to responsible gaming — you will find detailed answers to all your questions here.
Welcome to 88hibajee. This FAQ page has been created to provide complete and reliable answers to the most common questions from players in Bangladesh. Below you will find detailed answers covering account registration, transactions via bKash or Nagad, slots or cricket betting, the welcome bonus and security. If you cannot find the answer to your question, contact our 24/7 live chat support.
GROUP 01 Account and Registration
Opening an account at 88hibajee is straightforward — you need an active mobile number, a strong password, and your correct name and date of birth. At the time of registration you must confirm that you are at least 21 years old. The account is activated within a few minutes and you can start playing right away.
No. Under 88hibajee rules each player may hold only one account. If multiple accounts are created they may be closed and any bonuses received may be cancelled. This rule is strictly enforced to ensure a fair environment.
First make sure your mobile number and password are correct. If you have forgotten your password, use the "Forgot password?" option on the 88hibajee Login page. If the problem persists, contact our 24/7 live chat support — we will assist you promptly.
Name and date of birth cannot be changed after registration because they are part of identity verification. However, if you need to update your mobile number or contact details, get in touch with our support team via live chat and complete the required verification.
The KYC or identity verification process keeps your account secure and helps prevent fraud. Completing it also allows withdrawals to be processed faster. Usually a copy of your national ID card or passport is required. All information is stored with complete confidentiality.
GROUP 02 Deposits and Withdrawals
Deposits via bKash are nearly instant — funds are typically added to your account within a few seconds and at most a few minutes. At 88hibajee the minimum deposit amount across all payment methods — bKash, Nagad, Rocket and Upay — is just ৳100.
Withdrawals at 88hibajee are generally completed within 10 to 45 minutes. The same timeframe applies to all methods — Nagad, bKash, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳1,000. There are no extra fees.
Deposits and withdrawals at 88hibajee can be made by bank transfer. The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000. Transactions can be made from any recognised bank including Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank or Sonali Bank. Withdrawals are generally completed within 10 to 45 minutes.
88hibajee itself does not charge any transaction fees. However, your mobile banking provider or bank may apply a small service charge according to their own policies — this depends on the terms of the relevant institution. Contact our live chat for more details.
If more than 45 minutes have passed since your withdrawal request, first check the transaction history in your bKash, Nagad or Rocket app. If there is still a problem, contact our 24/7 live chat support directly with your withdrawal reference number and we will investigate promptly.
Yes, both Rocket and Upay are supported payment methods at 88hibajee. Just like bKash and Nagad, the minimum deposit is ৳100 and transactions are processed almost instantly. The same secure technology is used across all mobile banking methods.
GROUP 03 Games and How to Play
To bet on BPL matches at 88hibajee, first deposit funds into your account and go to the cricket section. You can place bets on various markets — such as match winner, top batsman or highest scorer — both before the match starts and live during play. The minimum and maximum stake for each bet is shown in the game lobby.
RTP (Return to Player) is the mathematical average percentage of total wagered money that a slot game returns to players over the long term. A higher RTP is generally considered more favourable. The slots section at 88hibajee features top games from world-renowned providers such as Pragmatic Play, PG Soft and JILI.
Yes, 88hibajee is fully mobile-friendly. You can enjoy casino games, slots and sports betting directly from the browser of any Android or iOS smartphone. There is no need to download a separate app — the website itself is optimised for mobile.
In live casino you play with real dealers via direct video streaming. 88hibajee Casino offers live roulette, blackjack and baccarat from top providers such as Evolution Gaming and Ezugi. Tables are open 24 hours a day in Bangladesh time.
All games at 88hibajee are built by world-renowned providers who use independent RNG (Random Number Generator) technology. This ensures that the outcome of every spin or bet is completely random and cannot be manipulated by anyone. Fair play is our highest priority.
GROUP 04 Bonuses and Promotions
When you open a new account at 88hibajee and make your first deposit you will receive a 100% welcome bonus — up to ৳8,000. For example: deposit ৳1,000 and you receive a ৳1,000 bonus, giving you a total balance of ৳2,000. To claim the bonus, log in and select the offer at the time of your first deposit.
The wagering requirement for the 88hibajee welcome bonus is just 10x — one of the lowest in the industry. This means that if you receive a ৳1,000 bonus, you need to place a total of ৳10,000 in bets before you are eligible to withdraw the bonus. The condition must be met within the specified time limit.
The 88hibajee VIP program has 5 levels: Bronze, Silver, Gold, Platinum and Diamond. Playing regularly and staying active on the platform will automatically move you up to higher levels. Reaching the Diamond level earns you weekly cashback of up to 0.8%.
Weekly cashback rates by VIP level: Bronze — up to 0.2%, Silver — up to 0.3%, Gold — up to 0.5%, Platinum — up to 0.6%, Diamond — up to 0.8%. Cashback is generally credited to your account automatically each week.
Yes, 88hibajee regularly offers various seasonal promotions, reload bonuses and tournament offers. Special offers are available during the BPL season, T20 World Cup and IPL. Log in to your account and check the promotions section regularly to see the latest offers.
GROUP 05 Security and Responsible Gaming
88hibajee uses SSL encryption technology to keep all personal and financial information secure. Your payment details are never shared with third parties. For more information, please read our privacy policy page.
88hibajee is only for people aged 21 and above. Age is verified at registration and there is no way for minors to open an account. This is an essential part of our responsible gaming policy.
Gaming is for entertainment only — if it becomes a source of financial or mental stress, take a break immediately. Contact 88hibajee's live chat — we will help you set a self-exclusion or deposit limit. Visit the Responsible Gaming page for more information.
Self-exclusion is a feature that lets you restrict access to your own account for a set period of time. To activate it, contact our 24/7 live chat support. During the self-exclusion period, no bonus offers or promotional communications will be sent to you.
Yes, 88hibajee offers deposit limits and betting budget controls as responsible gaming tools. To activate them, contact our live chat support or email us at [email protected]. Setting your own limits is the best way to practise responsible gaming.
There are two ways to reach us: 24/7 Bengali live chat support (for instant assistance) and email — [email protected]. Our experienced team is always ready to help with everything from general questions to urgent issues.
Still have questions? Contact support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week on Bangladesh time. Speak directly with us on live chat for any question or issue.
Live Chat
Get instant help in Bengali, 24/7